Privacy Policy

Effective Date: 01-JUL-2025
Last Updated:

This Privacy Policy explains how GeeNee Fintech Private Limited (“Company”, “We”, “Us”) collects, uses, stores and protects your information when you use:

• The website cryptoroutes.guru
• The Telegram bot @samairaroutesbot
• The Telegram channel CryptoRoutes
• The Telegram private group The Alpha Syndicate

By using our website, bot, or Telegram services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

• Telegram User ID and Username
• Registration details during onboarding
• API keys for Binance or CoinDCX (optional, encrypted)
• Subscription / payment details

1.2 Automatically Collected

• Bot interaction logs
• Basic analytics (join/leave)
• Device type via Telegram API

1.3 Payment Information

Payments are processed via Razorpay or other gateways. We do not store card, UPI or banking data.

2. How We Use Your Information

• Register and manage your account
• Enable paper trading / signal routing
• Manage access to private groups
• Provide support
• Improve platform performance

3. API Key Handling

• Stored in encrypted format
• Used only for simulation unless live mode enabled
• We never withdraw or manage funds

4. Data Sharing

• When required by law
• With payment providers
• For essential platform functionality

5. Data Security

• Secure servers
• Encrypted API keys
• Protected database access

6. Cookies

Website may use minimal cookies. Telegram bot does not use cookies.

7. Your Rights

• Request data deletion
• Remove API keys
• Leave private group

8. Children's Privacy

Not intended for users under 18 years.

9. External Links

We are not responsible for third-party platforms like Telegram, Binance, CoinDCX.

10. Changes

Policy may be updated anytime. Latest version will be available here.

11. Contact

Email: hello@cryptoroutes.guru
Company: GeeNee Fintech Private Limited